Why Malaysia Hosting
12 reasons of choosing us as your hosting partner:
Our Malaysia Servers
A lot of Malaysia web hosting companies save money by using servers located in other countries (such as the US), and this can effect the search engine rankings and load times of their customers websites. We want to provide our customers with the best hosting experience possible, so all of our servers are located at Cyberjaya Data Centre in Kuala Lumpur, Malaysia.
Our Continuous Data Protection
A lot of our competitors don’t offer Continuous Data Protection to their customers, or they will make their clients pay extra for this vital feature. We know how important your website is, so we provide Continuous Data Protection to all of our customers completely free of charge! We’ll back up your website multiple times a day, so you’ll always have a recent copy of your site in the event of an accidental delete or server failure.
Our 99.9% Uptime Guarantee & SLA
While some Malaysia web hosts only offer Uptime Guarantees and SLAs to customers who purchase their most expensive hosting plans, we include a 99.9% Uptime Guarantee and SLA with every single hosting plan we sell. After all, what’s the point of hosting your website with a company that doesn’t guarantee it will be online at least 99.9% of the time?
Our Proactive Server Monitoring
Some of our competitors fail to offer proactive server monitoring, resulting in downtime for their customers. We proactively monitor all of our servers, so we are alerted immediately about any server issues that could result in downtime or slow load times. Our technicians work to resolve the issue as quickly as possible, which means we can minimize, and often prevent, downtime.
Our 24/7/365 Technical Support
Your website never closes, so neither do we! We’re here to help you, 24 hours a day, 7 days a week, 365 days a year. Simply open a ticket, and one of our friendly and knowledgable staff members will sort out any technical issues as quickly as possible!
While you’ll be hard-pressed to find a positive review of some Malaysia web hosting providers, we have an excellent reputation for our customer service, pricing, and uptime. Of course, we don’t expect you to take our word for it visit our page to read reviews written by our customers, or find feedback from our clients by searching online for web hosting review sites and directories.
Unlike a lot of other Malaysia web hosts, we think you should be able to upgrade or downgrade your hosting plan at any time, so we make it easy for you to switch to a smaller or larger hosting package. Simply use this form to request an upgrade or downgrade, and a member of staff will sort you out as quickly as possible!
Our Web Design and Development Blog
Whether you’re completely new to web design or you’re an experienced web developer, we want to help you make your website successful. Our blog is full of tutorials, tips, and resources you can use to design and develop a personal, business, or ecommerce site! We know you don’t have time to scour the internet for the information you need, so we do the work for you!
Our 50+ Easy to Install Free Scripts
Most of our competitors only offer one Auto Installer to their customers, and many of them will only provide the 1-Click Installer or certain scripts to clients who purchase their more expensive hosting plans. We offer Installation and Fantastico, 2 of the best Auto Installers available, to every single one of our customers, so they can install over 55++ applications (such as WordPress, phpBB, Joomla, Drupal, and much more!) quickly and easily.
Our Free Site Builder
Some Malaysia web hosting providers will limit the number of webpages their customers can create using their free site builders, and only clients on their most expensive hosting plans can create unlimited pages using the site builder. We offer Softaculous which include a lot open source site builder to all of our customers at no extra charge, and our customers can use our site builder to create as many webpages as they choose. More information can check at http://www.softaculous.com/.
Our Server Status Blog
Unlike a lot of other Malaysia web hosts, we strive to be completely transparent, and we think it’s important to communicate honestly and openly with our customers about any server issues. We use our Server Status blog to keep our clients informed during server downtime and maintenance, and we update the blog as soon as new information becomes available.
Our Commitment to the Environment
We are one of only a few green web hosting companies in the Malaysia! In addition to using a green data centre in Cyberjaya, Malaysia, we use Clear, a carbon offset company, to offset our carbon footprint. By offsetting our carbon footprint with Clear, we are able to support sustainable clean energy projects all over the world!
Our Service Policy
Our servers are maintained at 99.9% uptime. A short period of downtime would happen in the event of reboot, emergency maintenance, hardware or software upgrade.
It is the client’s responsibility to backup the latest web and email data stored in the server. Go to cpanel and click Backup icon. Download a home directory backup. However, we do a daily backup as well.